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Santiago Roldán Ruarte

Cybersecurity & IAM Engineer · AI Automation & Agents

Summary

Cybersecurity and IAM engineer with 9+ years across global enterprises and startups, specializing in Identity & Access Management and Cloud Security. I turn complex security challenges into automated, scalable solutions — and today I also lead technology infrastructure and build AI agents & automations end-to-end. Proactive, adaptable, and driven by making technology genuinely useful.

Experience

Technical Lead · Universo Wellness

2025 – Present

Remote · Freelance · Wellness

  • Own the organization's entire technology infrastructure.
  • Design and ship AI agents & automations end-to-end — e.g. marcOS, a WhatsApp assistant with RAG.
  • Administer all platforms and integrations (Notion, Supabase, Slack, Calendly).
  • Architect privacy at the system level to protect members' health data.

Sr. SaaS Integrations Engineer · Compass

05/2024 – Present

New York, US · Remote · Luxury Real Estate

  • Automation development.
  • Google Workspace, Okta and Zendesk administration.
  • IAM and security best-practices implementation.
  • IdP migration of 45,000+ users.
  • Terraform infrastructure administration.

Information Security Engineer · Pomelo

03/2022 – 04/2024

Buenos Aires · Remote · Fintech

  • Administration of AWS, Auth0 and Google Cloud Platform.
  • SaaS integrations using SAML, OAuth and OIDC.
  • Helped achieve and maintain ISO 27001 and PCI DSS 4.0.
  • Automation development and Zero Trust implementation.
  • Led data-protection initiatives across engineering teams.

GIAM Operations Senior Analyst · J.P. Morgan Chase & Co.

01/2021 – 02/2022

Buenos Aires · Remote · Banking

  • Identity and access management for employees.
  • New-hire training and access-administration process improvements.
  • Troubleshooting of user access issues.

Client-IT Coordinator · Share-Now

01/2020 – 08/2020

Berlin, Germany · Mobility · Car-sharing

  • User lifecycle management; onboarding and offboarding.
  • Hardware and software incident handling.
  • Identifying GDPR-critical cases.

Technology Architecture Analyst · Accenture

09/2018 – 09/2019

Buenos Aires · Consulting

  • Automation of data-analysis processes.
  • Linux server security administration.
  • PowerShell scripting.

Access Management Analyst · PwC (PricewaterhouseCoopers)

10/2017 – 07/2018

Buenos Aires · Consulting

  • Access management for users in the United States.
  • Security incident handling across platforms.
  • Lotus Notes, Google G-Suite and Active Directory.

Cybersecurity Analyst · Ministry of Defense (Argentina)

11/2015 – 09/2017

Buenos Aires · Public Sector

  • Analysis of the national and international cybersecurity landscape.
  • Security software research.
  • SIEM administration.
  • Information gathering and security testing of internal platforms.

Skills

Security & IAM: IAM · SSO · SAML / OAuth / OIDC / SCIM · Zero Trust · Okta · Auth0 · JumpCloud · PingOne · Active Directory · ISO 27001 · PCI DSS 4.0 · GDPR

Cloud & Infrastructure: AWS · GCP · Azure · Terraform · Linux · macOS

AI & Automation: AI Agents · RAG · LLM Orchestration · Prompt Engineering · WhatsApp Business API · Notion · Supabase · Serverless · Make.com · Low-Code

Tooling & Platforms: Python · Git / GitHub · Jamf · Atlassian / Jira · Slack · Google Workspace Admin · Zendesk · Claude Code

Projects

marcOS

AI WhatsApp assistant for a wellness community — RAG over a private knowledge base, per-member personalization, proactive follow-ups and privacy enforced at the architecture level.

AI Agent · WhatsApp · RAG

Identity provider for API credentials: centralized governance for service accounts, OAuth clients and API keys across AWS, Azure and GCP.

SaaS · Security · IAM

Nightlife event-management and ticketing platform — payments, QR check-in, built-in CRM and staff sales attribution.

Events · Fintech · SaaS

Boutique Hotels Argentina

boutiquehotelsargentina.com

Bilingual public site + admin for curated boutique hotels; led a zero-downtime migration off a legacy host to Hostinger plus a full overhaul.

Hospitality · Full-Stack

Certifications

AWS Certified Cloud PractitionerAmazon Web Services · 2021 – 2024

Languages

  • SpanishNative
  • EnglishC1
  • FrenchB1

Volunteering

Access Ability (BRG) · J.P. MorganRaising awareness in the firm about people with different abilities in the workplace.

Workaway · France & SpainBuilding, gardening, soap-making and community management across social and artistic projects (Sarlat, San Sebastián; Suyana Kolorea, Lima).

Interests

Leadership · Entrepreneurship · Innovation · Cloud Computing · Automation · Infrastructure as Code · Languages