Santiago Roldán Ruarte
Cybersecurity & IAM Engineer · AI Automation & Agents
Summary
Cybersecurity and IAM engineer with 9+ years across global enterprises and startups, specializing in Identity & Access Management and Cloud Security. I turn complex security challenges into automated, scalable solutions — and today I also lead technology infrastructure and build AI agents & automations end-to-end. Proactive, adaptable, and driven by making technology genuinely useful.
Experience
Technical Lead · Universo Wellness
2025 – PresentRemote · Freelance · Wellness
- Own the organization's entire technology infrastructure.
- Design and ship AI agents & automations end-to-end — e.g. marcOS, a WhatsApp assistant with RAG.
- Administer all platforms and integrations (Notion, Supabase, Slack, Calendly).
- Architect privacy at the system level to protect members' health data.
Sr. SaaS Integrations Engineer · Compass
05/2024 – PresentNew York, US · Remote · Luxury Real Estate
- Automation development.
- Google Workspace, Okta and Zendesk administration.
- IAM and security best-practices implementation.
- IdP migration of 45,000+ users.
- Terraform infrastructure administration.
Information Security Engineer · Pomelo
03/2022 – 04/2024Buenos Aires · Remote · Fintech
- Administration of AWS, Auth0 and Google Cloud Platform.
- SaaS integrations using SAML, OAuth and OIDC.
- Helped achieve and maintain ISO 27001 and PCI DSS 4.0.
- Automation development and Zero Trust implementation.
- Led data-protection initiatives across engineering teams.
GIAM Operations Senior Analyst · J.P. Morgan Chase & Co.
01/2021 – 02/2022Buenos Aires · Remote · Banking
- Identity and access management for employees.
- New-hire training and access-administration process improvements.
- Troubleshooting of user access issues.
Client-IT Coordinator · Share-Now
01/2020 – 08/2020Berlin, Germany · Mobility · Car-sharing
- User lifecycle management; onboarding and offboarding.
- Hardware and software incident handling.
- Identifying GDPR-critical cases.
Technology Architecture Analyst · Accenture
09/2018 – 09/2019Buenos Aires · Consulting
- Automation of data-analysis processes.
- Linux server security administration.
- PowerShell scripting.
Access Management Analyst · PwC (PricewaterhouseCoopers)
10/2017 – 07/2018Buenos Aires · Consulting
- Access management for users in the United States.
- Security incident handling across platforms.
- Lotus Notes, Google G-Suite and Active Directory.
Cybersecurity Analyst · Ministry of Defense (Argentina)
11/2015 – 09/2017Buenos Aires · Public Sector
- Analysis of the national and international cybersecurity landscape.
- Security software research.
- SIEM administration.
- Information gathering and security testing of internal platforms.
Skills
Security & IAM: IAM · SSO · SAML / OAuth / OIDC / SCIM · Zero Trust · Okta · Auth0 · JumpCloud · PingOne · Active Directory · ISO 27001 · PCI DSS 4.0 · GDPR
Cloud & Infrastructure: AWS · GCP · Azure · Terraform · Linux · macOS
AI & Automation: AI Agents · RAG · LLM Orchestration · Prompt Engineering · WhatsApp Business API · Notion · Supabase · Serverless · Make.com · Low-Code
Tooling & Platforms: Python · Git / GitHub · Jamf · Atlassian / Jira · Slack · Google Workspace Admin · Zendesk · Claude Code
Projects
marcOS
AI WhatsApp assistant for a wellness community — RAG over a private knowledge base, per-member personalization, proactive follow-ups and privacy enforced at the architecture level.
AI Agent · WhatsApp · RAG
ElysiumKeys
welcome.elysiumkeys.comIdentity provider for API credentials: centralized governance for service accounts, OAuth clients and API keys across AWS, Azure and GCP.
SaaS · Security · IAM
Eventazzo
eventazzotickets.comNightlife event-management and ticketing platform — payments, QR check-in, built-in CRM and staff sales attribution.
Events · Fintech · SaaS
Boutique Hotels Argentina
boutiquehotelsargentina.comBilingual public site + admin for curated boutique hotels; led a zero-downtime migration off a legacy host to Hostinger plus a full overhaul.
Hospitality · Full-Stack
Certifications
AWS Certified Cloud Practitioner — Amazon Web Services · 2021 – 2024
Languages
- Spanish — Native
- English — C1
- French — B1
Volunteering
Access Ability (BRG) · J.P. Morgan — Raising awareness in the firm about people with different abilities in the workplace.
Workaway · France & Spain — Building, gardening, soap-making and community management across social and artistic projects (Sarlat, San Sebastián; Suyana Kolorea, Lima).
Talks
Zero Trust: How do we strengthen Pomelo's cybersecurity? · YouTube
Publications
Identity as a Strategy · LinkedIn Newsletter
Interests
Leadership · Entrepreneurship · Innovation · Cloud Computing · Automation · Infrastructure as Code · Languages